EEG Services

Tender submissions

• Creation of individual customer offers
• Management of offer data
• Order Processing (internal)
• Creation of a sales order on the basis of the offer
• Creating and sending the order confirmation to the customer
• Administration of order data, if necessary change management

Mailing

• Packaging of the goods according to the customer order
• Verification of delivery (quantity, item) with the order
• Preparing the shipping documents to the customer
• Delivery of goods to the customers
• Notification to the network operator

Accounting

• Billing according to the delivery dates and the order

Settlement

• Claims Management
• Processing of receipt of payment
• Completion process Forwarding the technical notification of the system operator to the network operator

Other services

• Complaints handling Technical Processing Commercial processing
• Technical Support help with product questions
• Telephone consultation (hotline)